We take extreme efforts to maintain appliances, electronics, cabin condition, furniture and amenities in good working order. Please note that your cabin is a vacation home so there may be some wear and tear noticed when you check-in. If you are concerned about the condition that you found something in, please let us know. The owner may be aware of a stain or minor tear but have yet to replace the item because it is in otherwise good working order or it may be on order to be replaced in the near future. Sadly games, appliances, electronics can break unexpectedly during your stay. If something stops functioning properly during your visit, please contact our office. In some instances, it may be an issue that can be quickly remedied with guidance over the phone. For example, you may have difficulty turning the hot tub on. In most cases this is simply due to the hot tub going into sleep mode. Our staff is happy to guide you on how to remove it from sleep mode.
If you accidentally break something, it is important for you to immediately notify us. This will enable us to begin scheduling the necessary repairs or replacements. Up to $500 of accidental damage is provided with your reservation. Lack of notification will be considered intentional or due to negligence by the owner of the cabin. As such they will insist that the guest of record is charged for any damages discovered after departure.