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Privacy Policy

Privacy Policy: This policy was last updated and posted in March 2024. It governs the privacy policy of our website, http://edencrest.net, owned and operated by Eden Crest Vacation Rentals, LLC.

Definitions

“Non-Personal Information” is information that is in no way personally identifiable and that is obtained automatically through your simple use of our website with a web browser.

“Personally Identifiable Information” is non-public information that is personally identifiable and obtained in connection with providing a product or service to you. It may include information such as your name, address, phone number, and other related information you provide to us.

Our Commitment to Your Privacy

This Privacy Policy tells you what Personally Identifiable Information we may collect from you, how we may share this information, and how you can limit our sharing of your information.

Eden Crest Vacation Rentals, LLC. is committed to the security and privacy of all our clients. We take your privacy seriously, and we will work with you to ensure that you have an enjoyable shopping experience, but that you do so in a safe and secure online environment.

Eden Crest Vacation Rentals, LLC. and its affiliates are committed to respecting your privacy and recognize the need for appropriate protection and management of your Personally Identifiable Information you share with us.

As a part of our commitment to your privacy, we support and adhere to the guidelines and practices adopted by the Direct Marketing Association Privacy Promise to consumers. Accordingly, we have agreed to (1) provide customers with notice of their ability to opt out of information exchanges with other marketers; (2) honor customer requests not to have their information transferred to others for marketing purposes; and (3) accept and honor customer requests not to receive solicitations from any of our brands.

A2P 10DLC Compliance

In accordance with A2P 10DLC regulations, we are committed to ensuring that mobile information provided by users will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Links to Other Websites

Our website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You access such linked websites at your own risk. These websites are not subject to this Privacy Policy. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilize your personal information. In addition, these websites may contain a link to websites of our affiliates. The websites of our affiliates are not subject to this Privacy Policy, and you should check their individual privacy policies to see how the operators of such websites will utilize your personal information.

What Information we may collect generally, our customers and investors can visit our website without providing or revealing any personal or Personally Identifiable Information. We receive and store certain types of information whenever visitors interact with our website. We may track the Internet domain address from which our visitors visit our website and analyze this data for trends and statistics. Unless a visitor to our website voluntarily provides Personally Identifiable Information to us, each individual customer remains anonymous.

We receive and may store certain Personally Identifiable Information that our visitors enter when visiting our website or provide to us in other ways. For instance, we collect the information you provide to us when you place an order, register with us, send an email, or call us, enter a sweepstakes or contest, subscribe to a service, enroll in a club, request to receive a catalog, or participate in a promotion. This information may include your name, shipping/billing address, telephone number, email address, credit card information, product purchases, birth date, gender, occupation, personal interests, and other similar personal or preference data that you provide to us. It may also include information you submit about other people such as the name and address of a gift recipient. Whether or not you provide such information to us is completely your own choice.

How We Use Your Information

We use the personal and/or Personally Identifiable Information you provide for our internal purposes, such as confirming and tracking your order, analyzing trends and statistics, informing you of our new products (including products of our affiliates), services and offers, and providing you with information about us and our products.

By providing your phone number, you agree to receive text messages from Eden Crest Vacation Rentals, LLC. Message and data rates may apply. Message frequency varies.

From time to time, we may also work with other organizations that we believe are trustworthy and offer products or services that may be of interest to you. In such instances, we might share limited information (such as your name and postal address) that we have collected from you, including Personally Identifiable Information, so that such organizations may contact you with offers that may interest you. However, we will not share your information with these organizations if you have requested that we refrain from doing so. To serve you better, we may combine the information you give us online, through our catalogs, and from our retail locations; publicly available information and information we receive from others. We use that combined information to enhance and personalize your experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes. Also, we may contract with third-party service providers to provide certain services for our business, such as credit card processing, computer system services, shipping, data management, advertisements, or promotional services. We provide the information needed for these service providers to perform these services. 

The information we provide may include some of our customers’ personal and Personally Identifiable Information. However, these service providers are not authorized to use any of the information we share with them for any purposes other than to provide services to us. We may share information that we have collected with governmental agencies and other organizations assisting us in fraud prevention or for investigative purposes. We may do so when permitted or mandated by law; trying to protect against or prevent fraud; attempting to prevent unauthorized or improper transactions; or investigating fraud or improper conduct that has already taken place. In these instances, the information is not provided to these agencies or organizations for marketing or any other unrelated purposes. Additionally, we may share your email address, name, telephone number, and postal address within the Eden Crest Pty LTD family of businesses. Also, when you purchase from us through our catalogs or Websites, we may need to contact you via phone, email, or mail to address issues specific to your order, even if you have opted not to receive communications from us. From time to time, we may also market certain third-party services through our website. Should you choose to accept an offer from a third-party, we will pass your relevant Personally Identifiable Information, including your name, postal address, credit/debit card number and any other required billing information to that specific third-party. Finally, if some or all the business assets of any of our companies are sold or transferred; we generally would transfer the corresponding information regarding our customers and visitors to the purchaser. We also may retain a copy of that information.

Changes to Your Information

 

You may update your registered Personally Identifiable Information at any time. This includes your name, password, email, and postal address. You may also manage your mailing preferences and email formats.

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